Construct

Construct details. (MORE INFO)

Construct: Internal Computing Support


  • Description
  • Indicators

Note 1: Following are presented the definitions found for the construct in the used references, together with the theory/model.
Note 2: The same construct can be present in more than one theory/model.
Note 3: If the construct was not proposed in the original theory/model, it is identified as "Additional to theory/model".


Definition: The technical support by individuals (or groups) with computer knowledge who were internal to the small firm.

Theory/model: Additional to TAM
Reference: (Igbaria, Zinatelli, Cragg, & Cavaye, 1997)


Note 1: This list contains all the indicators (measuring variables) as defined by the authors when proposing/using/applying a theory/model in a context. It also includes the scales used to measure the variables.
Note 2: Some of the indicators are context-dependent.
Note 3: The same construct can be present in more than one theory/model.


IndicatorScaleContextTheory/ModelReference(s)
A specific person (or group) is available for assistance with hardware difficulties.Likert 1-5, Strongly Disagree to AgreeComputerTAM(Igbaria, Zinatelli, Cragg, & Cavaye, 1997)
A specific person (or group) is available for assistance with software difficulties.Likert 1-5, Strongly Disagree to AgreeComputerTAM(Igbaria, Zinatelli, Cragg, & Cavaye, 1997)
Specialized instruction and education conceming software is avaiiabie to me.Likert 1-5, Strongly Disagree to AgreeComputerTAM(Igbaria, Zinatelli, Cragg, & Cavaye, 1997)
Guidance is available to me in the selection of hardware, software, printers, and other equipment.Likert 1-5, Strongly Disagree to AgreeComputerTAM(Igbaria, Zinatelli, Cragg, & Cavaye, 1997)